The DOCS

My granddaughter goes there for her diabetes. The doctor prescribed her with a new pump and sensors back in Oct 2023. I am still trying to get the upgrades all approved and received. They have told me on different occasions that they have sent three request and even forwarded it so we can order only to find out from her insurance company that this is not the case. They even called us a couple of weeks ago to see why she wasn't using the upgraded equipment they prescribed. I keep getting the run around from the office staff and have now also been talking to the office manager who tells me one thing only to find out that isn't true either. I think they either need to train their current staff a little better or get staff that will actually do the job correctly. I just know from my experience that diabetes it not something to be messing around with I can't imagine what others have had to deal with from them in regards to their situations. I would not recommend this office to anyone!! Irecommend this office to anyone.

AVOID AT ALL COST am writing to share my disappointing experience with Dr Uzman and their staff. My recent visit to the clinic left much to be desired, and I feel compelled to express my concerns. Firstly, the staff's demeanor was unprofessional and lacked the empathy one expects in a healthcare setting. The receptionists seemed disinterested and were unhelpful when I sought information about my appointment. Moreover, my encounter with Dr Uzman was unsatisfactory. The doctor appeared rushed and disengaged, providing minimal explanations about my condition and treatment options. I felt my concerns were dismissed without adequate attention. The overall atmosphere in the clinic did not foster a sense of comfort or trust, and the lack of transparency regarding my health plan left me feeling frustrated and uninformed. Additionally, I noticed that I was charged for the $65 appointment despite its cancellation due to the mentioned family emergency. AVOID AT ALL COST

AVOID AT ALL COST. Unless you want to be robbed of your hard earned dollars. I’ve arrived for my follow up appointment with Dr. Michael Uzmann to review my lab work results and ultrasound results on my thyroid. I proceeded to pay my co-pay which they charge prior to seeing the doctor. After waiting almost an hour, Dr. Uzmann finally came in and told me “unfortunately you've hit bad timing” and he and the office can not find my lab work results in their system and the ultrasounds were also not ready at the time of my appointment Dr. Uzmann then proceeded to tell me to redo my lab work and wait on a phone call from him once they have the results on both. This whole exchanged lasted for less than 5 minutes total. While checking out of my appointment I’ve asked the front desk, Arlene, about the follow up phone call. She then told me that the phone call will also be another copay, since it will be considered a separate appointment. I then requested a refund on this appointment due to the fact that the office was not prepared and did not review any results information with me. Arlene then told me they cannot refund me, and when I escalated my concerns, she proceeded to tell me that she made a note on my account and she will speak with the office manager and I will receive a call from them the following day. The next day on I received a call from Arlene and she told me once again that there’s no refund possible. I demanded to speak with the office manager and few hours later, the director of operations at The Doc, Chase, gave me a call back. I’ve explained to Chase in detailed about what happened on the 27th and why I requested a refund, he proceeded to redirect me and continuously say that it was the patient’s responsibility to make sure that they set and keep their appointments regarding lab work and any other procedures requested. I’ve stated multiple times that I’ve done just so, and I also then asked how was I suppose to know if their office received my results from lab corp and desert radiology and how is it a patients responsibility to make sure that these results was sent to them. I then also asked why did I not receive a courtesy call from the front desk at least if they knew that my results were not ready prior to my appointment. Chase could not provide me an answer. He also told me that he left a message with Dr. Uzmann on the refund issue because charging a co-pays are also under provider's discretion. After waiting over week, I’ve sent a follow up email regarding my refund and still there is no update. At this point they literally charged me money to be told my results are not ready. Even my insurance company advise me that this should not have happened and can be considered fraud. After this unethical practice of billing me for a visit that was unnecessary, I do not feel comfortable going back to this office as a patient and I hope other people beware.

I've been experiencing troubling symptoms due to my hormones so I needed to find an endocrinologist. The front staff was quick to reply to my inquiry and actually got me scheduled that same week. They do take Cigna which is nice. The front staff was also quick to get me checked in and placed in a room waiting for the doctor. The one start is specifically for the doctor I saw. Dr. Uzmann is the worst doctor I've ever seen. Terrible bedside manner, rude, rushes you out of the office. The first encounter with him he smugly corrected me as I told him my symptoms and how concerned I am. I got the blood work he requested done a couple days after he put the order in. The front desk never called me to let me know they received it or to schedule an appointment. When I brought that to his attention at our second appointment he rudely said "I tell EVERY patient to schedule a follow up appointment after their blood work and I KNOW I told you". No you did not sir. After reviewing the bloodwork he said I was completely fine and nothing came up as concerning as he tried to leave the room in a hurry. I had to stop him and tell him I had more questions; is there any other blood work to be done? Is there another specialist you can recommend? Why am I experiencing thyroid symptoms when everything is fine? His answer was simply, "I don't know what to tell you" as he left the room. When I had another doctor look at my blood work, she let me know I have an indicator of an auto-immune disease and need to see another specialist. The other doctor I saw also told me "that's not the first time I've heard that about Dr. Uzmann". This is, by far, the most unprofessional doctor I've seen. Highly DO NOT recommend.

awful staff, i hope one day dr dewan goes elsewhere so i can go back to him. apparently the office on durango closed and i was NEVER notified of this. a simple address reminder in the confirmation call would’ve been appreciated. i work at another doctors office and the behavior the office staff at the docs has displayed is extremely unprofessional and unacceptable. at previous visits they’ve been unable to find my labs results, they don’t reply to text messages even though it’s advised you’ll get a faster response there than calling, and the wait time is absurd. hire more appropriate people.

Before even having my first appointment, I've got to say, I'm already impressed. I emailed them to set up a time to come in as a new patient, and they got back to me quickly—before they closed down for the weekend. Valeria, who's been helping me out, has been quick and super friendly in her replies! I'm really looking forward to my appointment and will update this review once I've gone in.

Dr. Michael Uzmann is an amazing Endocrinologist! He is extremely sharp, smart, is considerate of your time and compassionate. My husband has stage 4 bladder cancer and couldn't get his chemo until his blood glucose was under 250, this was a struggle until we started seeing Dr. Uzmann. He went above and beyond to help up manage this life or death situation with follow up phone appointments until we finally got this under control. We are eternally grateful for Dr. Uzmann!

The doctor Uzman seems to be very good and knowledgeable (unlike many I’ve seen), the office looks very nice and clean. 3 stars only because of the front desk, they never pick up the phone, ever! Or send lab orders to quest. So even for the smallest things like that, or to reschedule an appointment you have to go there in person. On top of that they have weird hours, 9-4 or something so if you have a M-F 8-5 job like me, it makes it hard and frustrating.

AVOID AT ALL COST am writing to share my disappointing experience with Dr Uzman and their staff. My recent visit to the clinic left much to be desired, and I feel compelled to express my concerns. Firstly, the staff's demeanor was unprofessional and lacked the empathy one expects in a healthcare setting. The receptionists seemed disinterested and were unhelpful when I sought information about my appointment. Moreover, my encounter with Dr Uzman was unsatisfactory. The doctor appeared rushed and disengaged, providing minimal explanations about my condition and treatment options. I felt my concerns were dismissed without adequate attention. The overall atmosphere in the clinic did not foster a sense of comfort or trust, and the lack of transparency regarding my health plan left me feeling frustrated and uninformed. Additionally, I noticed that I was charged for the $65 appointment despite its cancellation due to the mentioned family emergency. AVOID AT ALL COST

My granddaughter goes there for her diabetes. The doctor prescribed her with a new pump and sensors back in Oct 2023. I am still trying to get the upgrades all approved and received. They have told me on different occasions that they have sent three request and even forwarded it so we can order only to find out from her insurance company that this is not the case. They even called us a couple of weeks ago to see why she wasn't using the upgraded equipment they prescribed. I keep getting the run around from the office staff and have now also been talking to the office manager who tells me one thing only to find out that isn't true either. I think they either need to train their current staff a little better or get staff that will actually do the job correctly. I just know from my experience that diabetes it not something to be messing around with I can't imagine what others have had to deal with from them in regards to their situations. I would not recommend this office to anyone!! Irecommend this office to anyone.